Iron Creek Inn & Suites FAQs
Welcome to the Iron Creek Inn & Suites, located a short distance south of Interstate 90 in Upton, Wyoming. Whether you are looking for a long-term stay or the perfect jumping off point to visit the beautiful Black Hills, Devils Tower, or Keyhole State Park, you’ll love our clean rooms, comfortable beds, hot breakfast, and peaceful surroundings.
Below are some of the commonly asked questions that our visitors inquire about. If we can be of further assistance, please contact us.
Reservations & Check-In
What time is check-in and check-out?
Check-in is at 3:00 PM. Check-out is 11:00 AM.
How can I make a reservation?
You can book directly on our website, by calling us at (307) 468 – 2300. Reservations can also be made through Booking or Expedia.
Can I check in early or check out late?
We are happy to accommodate early check-ins and late check outs based on our availability. Please contact us in advance to make arrangements.
Do you offer group rates or long-term stays?
Yes, we offer monthly rates. Please contact us directly for discounted rates on group bookings or extended stays.
Do I need a credit card to make a reservation?
Yes, a valid credit card is required to hold your reservation. We are happy to take cash payments for rooms, but a valid card must be on file for incidentals before checking into the room.
What forms of payment do you accept?
We accept all major credit/debit cards and cash.
What is your cancellation policy?
Cancellations made 24 hours before check-in are free. Later cancellations may incur a fee equal to one night’s stay.
Room Amenities
Do your rooms have Wi-Fi?
Yes, we offer free high-speed Wi-Fi in all rooms and common areas.
Do rooms have a mini-fridge and microwave?
Yes, all rooms include a mini-fridge and a microwave as well as a coffee maker.
Do rooms include a hair dryer?
Yes, all rooms include a hair dryer.
Do rooms have an iron and ironing board?
Yes, all rooms include an iron and ironing board.
Is there daily housekeeping?
Yes, housekeeping is provided daily unless requested otherwise.
Are your rooms non-smoking?
Yes, all our rooms are 100% smoke-free.
Hotel Amenities
Is breakfast included?
Yes, a complimentary continental breakfast is served daily Monday to Friday from 6:00 AM to 9:30 AM and on Saturday to Sunday from 7:00 AM to 10:00 AM.
Do you have a restaurant or bar on site?
No, we do not have a restaurant or bar on site. However, you will find both within a short drive of the hotel.
Do you have a fitness center or pool?
Yes, we have a fitness center open 24/7 with key access. We do not have a pool.
Do you have a business center with printing or copying services?
Yes, we have a business center with printing and copying services that is open 24 hours a day.
Do you have laundry facilities and if so, what are the hours?
Yes, we have laundry facilities. It is open 24/7.
Do you have an event or meeting space?
Yes, we have a conference room available for use. Please contact us directly regarding rental availability and rates.
Do you have free onsite parking?
Yes, we offer free on-site parking for guests.
Is there an elevator?
We do not have an elevator. Our hotel is two stories with stairs on either side.
Do you offer accessibility features?
Yes, we have ADA-compliant rooms and accessible entrances. Please request an accessible room when booking.
Is there a shuttle service available?
No, there is not a shuttle. However, we can arrange transportation for you if needed.
Retail Options in Upton
Is there a grocery store nearby?
Yes, Joe’s Food Center, a full service grocery store, is located a short distance from the hotel, as well as a Family Dollar.
Are there nearby hardware or construction supply stores?
Yes, Upton Hardware & Lumber is located about a quarter mile from the hotel.
General Questions
Do you allow pets?
Yes, we are a pet-friendly hotel. A pet fee of $25.00 per night applies. Please contact us for our pet policy details.
Does the hotel have a loyalty or rewards program?
No. We do not have a loyalty or reward program.
Can I receive packages at the hotel?
Yes, you can receive packages at the hotel. They’ll be held at the front desk for you.
